The most common reasons for difficulty with uploading your headshot are a file size larger than 2 Megabytes, or the image being a file type other than JPG, PNG, GIF, or JPEG.

There are rare occasions where the photo needs to be further modified to upload properly. If you are not skilled at photo editing, you can send the largest version of your image to and we'll get it working for you. 

If you are the photo savvy type and would prefer to modify the image yourself, we've found that the most workable images tend to be JPEGs at 72 dpi, with the lowest dimension (width/height) being set to 300 pixels. Remember that the image will crop to a square on your Article Branding, so you'll want to account for that.